Gupshup – Terms and Conditions

By accessing or using the Platform, you agree to be bound by these Interaction Terms. If you do not agree, discontinue use immediately.

1. Purpose of the Platform

GupShup is designed to create meaningful social interactions where Users and Hosts can engage in conversations, share experiences, and enjoy a safe online community environment. Hosts are carefully selected to foster welcoming and respectful interactions.

2. Acceptable User Conduct

Engage Respectfully: Communicate politely and respectfully
Maintain Professional Boundaries: Respect privacy and comfort
Follow Platform Guidelines: Comply with all rules and standards

3. Prohibited Conduct

Harassment and Abusive Behavior
Discriminatory Conduct and Offensive Language
Soliciting Personal Information or Unlawful Content
Spamming and Disruptive Behavior

4. Privacy and Data Security

Respect Host Privacy: No requesting private information
No Unauthorized Recording or Distribution
Protect Personal Data: No sharing sensitive information
This is not Dating or Sexual talking app: Only user it for sharing stories and stories
Do not ask for any personal information like phone number, email, etc.

5. Child Safety

Zero tolerance for child exploitation
Active monitoring and reporting systems
Cooperation with law enforcement

6. Virtual Gifts and Payments

Virtual Coins are non-refundable
No real-world currency exchange
Gifts do not guarantee special treatment

7. Content Standards

No illegal or obscene content
Respect safety and well-being
Maintain constructive engagement

8. Reporting and Moderation

Report violations through in-app features
Confidential review process
Zero tolerance for severe violations

9. User Responsibility

Users are responsible for their actions
Accept consequences of violations
Liability for damages

10. Disclaimers

Platform provided 'AS IS'
No guarantees on interactions
Limited liability for damages

11. Changes to Terms

The Company reserves the right to update these Terms at any time. Continued use constitutes acceptance of changes.

12. Grievance Redressal

For concerns or complaints, contact our Grievance Officer at:

📧 Email: [email protected]

📍 Address: Avente Matnitech Private Limited
Dungus, Poonch, Mandi, 185101
Jammu and Kashmir, India

We will respond within 15 days.

Note: These Terms of Use are guidelines and do not replace or supersede any legal obligations or requirements as outlined in relevant laws, including the Indian Penal Code.